Plant & Facilities Managers are Super Heros

Industrial Encoder Repair

In any mechanical process, every component has its own job and role – regardless of its size. Whether it’s the main shaft or a simple circuit, everything has to work together for your operation to run efficiently.

Plant & Facilities Managers are Super Heros

When a part begins to show wear or is malfunctioning, the rest of the equipment will not be working to its fullest potential – and other components will begin to feel the effect. It’s a simple chain reaction that can lead to breakdowns and lost time.

Encoders play a key role in translating rotary or linear motion into a digital signal, which helps determine the speed or position of a motor or other moving equipment. Think of an encoder as a measuring system for moving parts.

An encoder falls into basically two categories: linear and rotary. The linear encoder will respond to motion along a dedicated path, while its counterpart will respond to rotational motion. 

Depending on their design, encoders can provide unique position values from the moment they are turned on. Incremental encoders function differently because they generate an output signal each time the shaft rotates.

If a motor or other piece of equipment begins to move too fast or slow – or starts and stops on an irregular basis, the problem could be the encoder. This could be caused by bugs in the controller program, but if a diagnostic test doesn’t turn up anything, the next step is to use a handheld oscilloscope.

This handy tool can help identify problems such as excessive noise or the failure of a cable shield coming loose – or not having been properly attached. One of the advantages of an oscilloscope is that it produces a graphic clearly showing how the electrical signals are behaving.

Encoders for heavy industry are designed to withstand harsh environments and heavy use. In addition, they are built to withstand particulates, moisture and other contaminants, along with a dependable speed performance. 

Other encoders are available to help run servo motors, and are usually encased in the actual motor housing.  Encoders in Servo Systems can be used in a variety of machines, from small to large. They provide speed and distance measurements for all types of applications.

A faulty encoder causes incorrect positioning and/or speed that is critical in Machining. It can mean the difference between a correctly machined part and a waste of material. 

Encoder Repair at ACS

ACS has serviced encoders and resolvers since we opened our doors and we’ve continued that practice for two decades. This depth of expertise translates into professional evaluations delivered with accurate quotes.

ACS repairs all of the popular models and brands and supports most manufacturers. You can check out our website for a partial list, and we also have a Search Repair Catalog that allows users to search by name or part number.

Contact us today or call 800-605-6419, and remember:


ACS Industrial – We’re Here to Serve You

For more than two decades, ACS Industrial has helped our customers with their repair needs. To date, we’ve completed over 26,000 repairs and we’re not showing any signs of slowing down! 

Our success has been a result of hard work performed by qualified, expert technicians and personnel who value customer service and getting the job done right. 


Before we opened our doors, our staff had been designing, building, and installing industrial, welding, and electronic automation systems, and we realized getting good industrial electronic repairs shouldn’t be so hard. That’s when ACS Industrial was born.

In addition to a professional attitude, we’re familiar with a wide array of manufacturers and brands. Add a deep inventory to that formula – we repair over 26,000 industrial electronic items –  and you know you can rely on us.

If you’re an owner or operator of a business, you know that it’s important to keep your systems running – and when an electronic part or component breaks down or starts to show signs of failure, you’re facing expensive downtime.

Our main office’s repair services are based in Hickory, North Carolina, easily accessible by all major carriers, which makes receiving and shipping easy and quick, due to its location on the East Coast. This means that you’ll be able to get up and running quickly, and not have to wait on long shipping times.

Because we’ve been in business for more than 20 years, ACS Industrial has become familiar with the demands and needs of customers that represent a wide array of industries

While you may know us from our reputation for working with customers from the manufacturing and construction industries – we also work with businesses from fields such as:

  • Aerospace
  • Automotive
  • Construction
  • Machine Tools
  • Packaging and Conveying Industry
  • Petrochemical
  • Pharmaceutical
  • Printing
  • Warehouse and Distribution
  • Welding

We’ve made working with us as easy as possible, and when you need repair or maintenance on an electronic part or a component, all you need to do is visit our website and fill out a repair form

This gives us the basic information that enables us to provide a quick answer and an accurate quote – usually within 24-26 hours after we receive your item for repair. After this, you can make your decision and ship your part to our facility. 

Of course, if you have questions or need more information, we’re easy to contact – and you’ll be working with one of our knowledgeable and helpful customer service team members. 

Get in Touch with ACS!

Let the experts at ACS give you a free evaluation and repair quote.

  • Repair can often save as much as 80% of the cost of buying a new piece of equipment.
  • Most repairs are back in your hands in 7-15 days after approval.
  • Our Rush Repair Service ships in just 2-5 days after approval.
  • We Guarantee Our Repairs With A Full Two-Year Warranty.

For a Free Evaluation, use our RMA Form link or visit our website and click on the “Contact Us” button on the upper right hand. You can also reach out to us at 800-605-6419 and speak to someone on our customer support team.