Long Distance Relationships DO Work

Get Fuji industrial electronic equipment repairedNo power light on board.  No LCD on logic board.  CNC not working.  Work halted.  These are words no manufacturer of any size wants to see or hear.  It is the sound of work stopping – a mighty bad sound.

Such was the case recently for a precision turned parts company in Auckland, New Zealand.  Getting their Fuji servo amp repaired locally did not work out so they turned to ACS Industrial Services.   Now mind you, we are in the United States, not exactly around the corner for our New Zealand friends so you know they were anxious.  That CNC needed to be “earning its keep” and quickly.

Our techs got on the servo amp right away and were able to repair and replace the necessary parts successfully.  She tested out perfectly and was shipped right back to New Zealand where she went right back to business.  Power lights on!  LCD on logic board!  CNC working!  Music to our customer’s ears.  In fact, this is what they had to say:

“Please thank your team for the very prompt repair on our Fuji servo drive board, we are now able to get our production underway again. ACS will be our first line of contact in the future with any repair we have to get done on our CNC electronic controller equipment boards.’

Now, that’s music to our ears!

The point is, it does not matter if you are right down the street from ACS or on the other side of the earth.  We will get your item repaired as promptly as possible and return it to you as promptly as possible.

Industrial electronic repair services are what we do!   From CNC equipment repairs to servo motor repairs and everything in between.  Locally and globally.  Long distance relationships can and DO work just fine!

8 Tips for Buying the Right Automation Equipment

Making a big investment in new automation equipment may cause you to become paralyzed with fear of making a mistake.  Buyer’s remorse is a gut-twisting feeling no one wants to have whether the item is as small as a new cell phone or a much larger purchase like a new automation system.

Here are some tips to remember as you begin your search for the perfect new automation system:

  1. Know your specifications BEFORE you begin the search.  And not just generalities – get a detailed equipment specification by examining all aspects of the project.  Know your cycle times, yield, up-times, quality expectations, hardware preferences, design requirements, etc.
  2. Personally visit automation houses before you get quotes.  Go to at least two.  You will likely get different solutions from different vendors.
  3. Involve your production people in the process.  They are the folks who will be responsible for operating and living with the system. You hired them presumably because they’re good so take advantage of their knowledge and experience.  They could save you valuable time and money.
  4. Supply the vendor(s) with up-to-date drawings and parts specs.  Simple but important.
  5. Estimate the costs correctly and for heaven’s sake get a quote BEFORE you float your idea in front of those holding the purse strings. Better to estimate high and look like a hero when you come in under budget than to go in low and have to beg for more money later.
  6. Have or plan for having the in-house expertise to operate and maintain the new equipment.  Your new automation may take fewer staff to operate but it will require someone with additional training or skills.
  7. Speak plainly, clearly, and repeatedly with your chosen vendor(s).   Document all communications and make sure everyone is on the same page throughout out the project so that errors can be caught early.  Review progress in detail regularly and utilize modern resources such as 3-D modeling and on-line meeting technologies.  Even if logistics are a problem, technology will save you time and travel money.
  8. Know exactly why you are purchasing an automation system or even if you should.  Can your process components be fed automatically?  How frequently does your product mix change?  Can your new system accommodate future changes without having to start all over?  Being modern does not mean being inefficient.  Manual or semi-automatic solutions could just be the smarter solution.

No matter what automation system you purchase, eventually it will be out of warranty.  Even the best systems will experience some problems.  Send us your defective, out of warranty parts for industrial electronic repairs such as plc repairs, cnc board repairs, and power supply repairs.  Evaluations are always free and rush repairs are available for panic situations.  If you’ve got questions, call our always helpful customer service reps at 800-605-6419.

 

Being a Keeper

There are all kinds of keepers.  Goal keepers, lion keepers, game keepers, scorekeepers, book keepers and, of course, the big fish that was “a keeper”.   This morning, while having some intensely delicious coffee at The Filling Station, I met a new kind of keeper – the Gunpowder River Keeper.  Yes, this fellow is in charge of “keeping” the fabulous and famous fly fishing destination in Maryland, the Gunpowder River.  The common denominator?  Someone that keeps things safe or cared for.

I’m thinking that we are keepers as well as repairers…industrial electronics keepers.  Nothing makes me happier than to repair your industrial electronics and get them back to you in good working order and to know that you are satisfied with our performance in “keeping” your electronics.  Industrial Electronic Repair Keeper…hmm, I’m liking the way that feels, sort of like putting on the perfectly worn-in baseball glove.

What about you?   What kind of “keeper” are you?

Baseball, Hot Dogs, Apple Pie and…Power Supplies?

Baseball, hot dogs, apple pie and…power supplies?  Oh yeah…power supplies are everywhere and in everything.  Ubiquitous and almost as necessary as oxygen, the underappreciated yeoman power supply runs the motors of your life, from the microscopic to the 40,000 volt monster variety.

And, at any given time, a considerable bunch of them are not working.  One minute everything is literally humming along smoothly and then suddenly, it’s not.  Not moving, not humming, not doing anything except maybe emitting smoke and that unmistakable burned electrical smell.  We call that the “smoke genie” and believe me, that genie is NOT there for you to make three wishes.

Many, many power supplies (such as consumer, household type power supplies) are made too cheaply to be repaired economically.  That’s a shame but it is true.  However, most industrial/commercial grade power supplies are economically repairable.  So don’t cry and don’t throw it away.   Get a free evaluation first, and then decide if it’s a goner or if power supply repair is a realistic option.