picture of a robot representing automation not replacing humans

Automation Will NOT Replace Employees – Here’s Why

In an increasingly digital world, many are afraid of the possibility that robots could soon begin taking over jobs across many industries. While it’s true that the use of automation technology is increasingly being used, it will not replace human employees completely. 

What Is Automation?

You might have heard or seen this term many times before, but many are unsure what it means. Simply put, automation refers to a variety of technologies that reduce the need for humans in the process. This automation can improve the efficiency of a human’s day-to-day tasks or eliminate them. 

For example, if a person is baking cookies and forgets how much flour to add, they can ask their Amazon Alexa for the answer; this is a subtle way of automation helping humans in our daily lives. A more extreme example of this would be a self-driving car; this type of automation almost completely eliminates the need for a human driver.

While there are many types of automation, one thing remains certain: humans are essential and will not be entirely replaced by technology.  

Why Automation Will NOT Replace Employees:

  1. They Enhance The Current Workforce 

As briefly mentioned above, automation is already being used in our everyday lives, and where it is present in the workplace, it is proving to enhance our daily lives. 

In companies where automation and employees work hand in hand, efficiency and cost reduction are prevalent. However, there always has to be staff to program and properly operate these machines. Additionally, it frees up employees to take care of other tasks that automated machines may not be able to perform.

2. Lack Of Dexterity

While robots might be able to do some jobs, specific jobs require steady hands and incredible dexterity. Engineers may be building robots to have hands similar to a human’s, but they will never have the full capabilities that we do, making them unable to perform on the same level.

3. Lack Of Creativity & Customer Connection

When employees get together to problem solve in collaborative and creative ways, the company thrives overall. 

Robots are built to have a problem and solution mindset, but they cannot think outside the box. Humans can quickly think on their feet and implement new, creative solutions for the business. A robot will not be able to make quick decisions on improving the company, which makes human employees even more valuable. 

Also, while professionals can program robots to provide excellent customer service, they do not genuinely connect with customers. For example, have you ever bought something from a store and ended up having a great conversation with the cashier, so you return to that business because you had a great experience?

That’s the kind of human connection that automation simply can’t replace. Regardless of how advanced the artificial intelligence (AI) is, robotics can’t fully replicate meeting another complex person. 

Individuals’ abilities to optimize a process and think creatively, all while making personal connections with customers is often the backbone of business. 

ACS Industrial Services is your expert repair resource for industrial electronic and automation equipment from all industry types around the globe. Our mission is to get you back up and running fast and economically with beneficial customer service.

To learn more about how we can help your business, contact ACS Industrial today. Visit our website to fill out our contact form, or give us a call at 800-605-6419. 


OMRON repairsREAL LIFE PLANT STORIES – “No sign of life”!

That was the “heart stopping” problem description that came along with this OMRON I/O 3G2C7-MC228 unit for repair. There was no input or output! Not really heart stopping exactly, but certainly production stopping! And headache causing for our customer!

What Damaged this I/O Unit?

When our tech team opened up the case of this I/O we found significant damage. The damage was caused by both corrosion and glue. The glue may have come from some previous repair, or even a spill. Corrosion of course comes from either water damage or too much humidity in the work environment.


Are Industrial Automation and Robotics the Same Thing?

automation repairsWell, yes and no! When we use “automation” and “robotics” in the same sentence, we are usually talking about industrial automation. That is – controlling the physical processes of manufacturing with non-human machinery.

That automated machinery is made up of numerous components including, but not limited to:
  • Teach Pendants
  • Monitors/HMI’s
  • Servo Motors
  • Drives
  • Axis Boards
  • Operator Control Panels
  • Wrist Assemblies
  • Processors
  • Spot Welding
  • Amplifiers
  • Power Supplies
  • Weld Guns
  • End of Arm Tooling
  • Circuit Boards

These components together create both physical machines and control systems that automate previously human tasks in an industrial process. If this sounds futuristic, it’s not! It’s here now and here to stay.

The CNC machines we are all familiar with are common examples of automation in manufacturing. Robots, however, take things quite a bit further.

How are robots impacting us?

Let your imagination run wild and then double that! The automation robotics market is expanding at a fantastic rate as robots replace humans in industry in the U.S. and abroad. For example, construction robotics alone are expected to grow 450% in the next five years, and similarly medical robots. This is mind altering for many of us!

So what exactly IS the difference between automation and robotics?
  • Automation — Automation involves the use of computer software, machines and/or other technology to carry out a task which was previously done by a human. There are many types of automation. These range from the mechanical to the fully virtual. And from the simple to the very complex. A recent tour I took of a major international cosmetics company plant was a great example of both simple and highly complex automation.
  • Robotics — Robotics incorporates multiple disciplines to design, build, program and use robotic machines to complete human tasks, using both physical elements and  usually some type of artificial intelligence.

The two are typically interrelated, though not always. Robots are used to automate some physical tasks, such as in manufacturing.

Some good news!

These systems can be expensive but they can also save a lot of money in the long run. If you’ve invested a lot of money into your automation systems you will want them to last for a good, long time! The really good news is that this often-expensive equipment can be repaired when damaged.

Do you have questions or concerns about your robotics and automation equipment, or do you think it may need service? If it’s still under warranty, contact your OEM. If it is out of warranty, contact an independent industrial electronic repair center. They should offer free evaluations for your automation components and, if needed, a free quote for repairs. They should also provide repair reports and a good warranty that covers both parts and labor.

About the Author: ACS Industrial is an independent industrial electronic repair center providing repair services for automation equipment of most types and most all manufacturers including Fanuc repairs, Nachi repairs, Kawasaki automation repairs, ABB repairs, Yaskawa repairs, Sick repairs, Kuka repairs, Comau repairs, and Motoman repairs , as well as servo drive repairs, VFD drive repairs, teach pendant repairs, HMI and Operator Control repairs, servo motors, encoders, printed circuit board repairs, monitors and touchscreens, PLCs, test equipment, and much more. Our customer service team is available to answer your questions and help solve your industrial electronic repair concerns. Legacy equipment can be repaired! RUSH Service is available. You can reach them by calling 800-605-6419