Could Industrial Electronic Repair Success be Boring?

ACS Industrial Services for Expert Industrial Electronic Repair ServicesI went looking through our database for some dramatic repair stories to share with you today…you know, like “forklift speared servo drive unit; customer needs damaged servo drive repaired in 24 hours super rush!”

Not that we don’t get those panic rush requests pretty often, and we love meeting those challenges, but the real drama that struck me today was in the sheer volume of consistent, every-single-day, smooth repairs of your valuable electronics.  No drama, no unsolvable problems, just consistent repair successes with satisfied customers.  Sometimes the drama is cloaked in predictability and that, my friends, is a very good thing.

If consistent success is, well, boring, so be it.  But don’t worry; I’ll still be sharing tales of crazy industrial electronic repairs partly because they can inspire new ways of meeting a repair challenge, but also because everybody loves a gory and riveting repair story that ends well.  So bring on the boring and bring on the challenges!  It’s all good!

Electronic Repairs Faster and Better

Get Top Industrial Electronic Repair Services in 2012Personally, I have never made a New Year’s resolution, at least not in January.   Business-wise, however, that is another story.

The turn of the New Year is a very good time to take stock of your business from all angles, not just from the IRS angle.

It’s a good time to measure your success and to identify what you can do better in the coming year and to make specific plans to achieve those goals.

Customer service has always been ACS Industrial’s number one priority.  Whatever we can do to repair it faster, better, and for less money is where we shine our laser focus.  To that end, in 2012 ACS will be:

 

  • Moving our entire electronics repair shop and staff to a superior facility with more space, better layout, better lighting, better everything so that we can better service your equipment!
  • Adding new, dedicated test stations and cleaning stations to streamline the repair process and provide better testing capabilities
  • Making additional investments in the latest test and repair tools for all of our technicians
  • Completing our ISO 9002 Certification Plan

We wish all of you and yours a healthy and prosperous 2012!

As a reminder, ACS Industrial Services remains open for repairs during the week between Christmas and New Years.  We know many of you may be implementing plant shutdowns for maintenance and our technicians are here to help with your industrial electronic repairs.  If you need assistance, click on the following links to go directly to our website:  Power Supply Repairs, Servo Motor Repairs, Servo Drive Repairs, Monitor Repairs, CNC Equipment Repairs, and Encoder Repairs.

Just got a question? Talk to our always-helpful customer service team at 800-605-6419.

Help For Your Water Damaged Industrial Electronics

ACS Industrial Services For Expert Industrial Electronic RepairsRemember that blog I wrote just a short week ago following Hurricane Irene?  You know, the one where I said that our staff would be here come hell or high water to repair your damaged electronics?  Well, the high water has actually arrived and boy has it!  Tropical Storm Lee continues to dump away here on the East Coast and refuses to get the heck out of town.

While some of our staff lost power at home, and some of us were late getting to work this morning thanks to flooded roads, washed out bridges, and gridlocked traffic, we are in fact ALL here and servicing your repairs.

Water and electronics are not friends and are about as likely as Steelers and Ravens fans to make nice. So, if your best efforts to keep your industrial electronics cool and dry fail, do not despair.  Water damaged or overheated industrial electronics are often repairable.

Contact our always helpful customer service team if you think you might need power supply repairs, servo motor repairs, monitor repairs, servo drive repairs, circuit board repairs, or any other industrial electronic repairs.  We will be pleased to help you determine the reparability of your water-logged industrial electronics and get them back into service for you, quickly and efficiently.

You can reach us at 800-605-6419 or go directly to our website at www.acsindustrial.com for more information or to request and free evaluation for your damaged industrial electronics.

Question: When is a Blush Not Red and Not on Your Face?

Industrial Injection Mold Equipment Repair ServicesWhen is a blush not red and not the tell-tale sign of embarrassment?  When it’s a cosmetic blemish on a finished plastic part produced by injection mold equipment, that’s when.  You might recognize it as a whitish spot where the plastic is bent, deformed or stressed beyond the elasticity of the plastic material.  A blush is often seen at the point of injection on the finished part.

Of course, if you are one of our injection mold customers, you will already know this.  You will also know that it takes a lot of big equipment for injection or blow mold manufacturing.  It is also a really cool process to watch…at least it never fails to amaze me!

Not so cool, however, is when your equipment is damaged or defective and production is stopped.  Did your plc fail?  Drive break down?  Temperature controller go rogue?

We receive requests for motor repairs, servo drive repairs, plc repairs, temperature controller repairs, and encoder repairs from our mold manufacturing customers every day of the week.  Let us get our technicians right on these repairs and back to you fully tested and in perfect working order.

No fooling around and no blushing involved.  Just fast, expert industrial repair services for the most important part of our company – our customers!  Call our helpful customer service team at 800-605-6410 or go directly to our website at www.acsindustrial.com where you can request a free evaluation for your damaged equipment.