monitor repair

Reasons You May Need Monitor Repair

Monitors have quickly become the industry standard – no matter where or how they are being used. Durable and dependable, their simplistic design results in a small footprint, saving valuable space on desks and workstations.

monitor repair

There are plenty of monitor benefits and features to choose from, including high resolution, portable, and basic models. Each of them is competitively priced, and the company provides deep resources and information for each model.

Computer monitors can be affected by the work place environment – constant use, low quality air circulation, vibration, and other factors can cause performance problems that might indicate the monitor isn’t performing the way it should.

Signs Your Monitor Needs Repair

Computer monitors have come a long way since their first inception, and as laptops and tablets continue to be the industry norm, an extra monitor can function as a vital piece of equipment.

Here are a few reasons why it could be time for monitor repair:

Blank Screen – a blank screen is obviously a major problem with your monitor. The first step is to unplug and plug in the monitor – as basic as this seems it can help correct the problem. If you’re using a power strip, make sure it’s turned on and working properly. Don’t forget to test the outlet the screen is plugged into. However, if this quick fix doesn’t work, there may be an internal problem with the screen’s power source or a frayed video cable.

Graphic Problem – a flickering screen or problems with graphics and images properly displaying are another indicator that you may need to get your monitor fixed. This could also indicate that your graphics card has been damaged or that specific drivers have not been uploaded, or were installed and then did not work.

VGA Input – if you’re using a VGA (video graphics array) cable to connect your device to a monitor, there could be damage to the monitor’s port. The connections may have been damaged by continued use or users forcing the cable’s connectors into the port.

Broken Buttons – The buttons on most monitors can be used to regulate screen brightness, horizontal and vertical image display, and a variety of other functions. Buttons can fail to connect with the proper internal contacts due to use or debris. 

Our Repair Services Can Help

For more than two decades, ACS has provided monitor repairs for our clients. As one of our core areas of service, we have deep knowledge of how to repair monitors. Our access to parts and materials means quick turnaround at affordable prices – in most cases the cost is less than purchasing a new monitor.

We’re familiar with most of the brands on the market and among those we can service and repair include those listed below.ELO

  • Allen Bradley
  • Sanyo Denki
  • PanelMate LCD Monitors
  • Touchscreen Monitors

You can see a complete line of the brands we work with here.

ACS Industrial offers free evaluation and a repair quote so you experience minimal downtime. When your bring your monitor to us you can expect:

  • To save up to 80% of the cost to buy a new one
  • Your monitor will be back in your hands in 5-15 days. 
  • With our Rush Repair option you can have your equipment back in just 2-5 days.
  • A guarantee on our repairs with a full two-year warranty .

For a Free Evaluation, use our RMA Form link or visit our website and click on the “Contact Us” button on the upper right hand. You can also reach out to us at 800-605-6419 and speak to someone on our customer support team.

Tectrol Power Supply Repair Services

Tectrol Power Supply Repair Services

Tectrol, a Canadian company, was founded in 1968 and designed and manufactured standard and custom-designed power solutions for more than 40 years. The company was known for its dedication to research and development, along with high standards when it concerned quality and craftsmanship.

At one time Tectrol had field proven more than 1,500 designs and continued to dedicate itself and its personnel to research and develop even more technologies – their goal was to remain at the top of the power supply industry. Their products were known for offering the highest power densities and efficiencies on the market.

Tectrol’s designs ranged from 30 watt switchers all the way to high-density front ends for datacom applications that could range up to 30 kilowatts. Besides boasting a wide inventory of power supplies and related components, Tectrol was also dedicated to its manufacturing side.

The company’s approach utilized the highest level of manufacturing equipment, supported by proven processes. These included:

  • Automated Component Placement (SMT & Through-Hole) – combining SMT and thru-hole insertion in multi-layer boards enables design maximization of circuit density, reliability and cost effectiveness.
  • Stringent Process Controls – in-circuit testing, Automated/integrated functional testing, 100% input power cycled burn-in, ongoing reliability testing (ORT) and demonstrated life testing programs.
  • MRP & Supplier Collaboration – creates a proactive supply chain for quick response to customer needs.
  • CPK Indices – measured processes and testing ensure products function within specifications.

In 2015, Tectrol was acquired by CUI Global, which also bought all of the company’s existing and usable inventory. In addition, Tectrol’s manufacturing capabilities were used to manufacture CUI Global’s Novum and Solus Technologies. 

Tectrol Power Supply Repairs

Tectrol’s products continue to remain working in the field, thanks mostly to the company’s dedication to research, development, and manufacturing. Although it was taken over in 2015, there was still plenty of inventory sold that carried the Tectrol name.

When your operation utilizes Tectrol Power Supply products, there’s a good chance that they might be in need of service or repair, regardless if they are board mounted, chassis mounted, or DIN rail. In most cases, thanks to the durability and dependability of Tectrol’s products, they can be easily maintained and serviced.

At ACS, we’re familiar with Tectrol Power Supplies, and our laboratories and shops are equipped with the latest test and repair equipment. We’ve serviced a wide variety of these power supplies, including:

  • Tectrol TC99S-1015 System Power Supply
  • Tectrol Power Supply 48V 1200W 2000W TC91S-1455
  • Tectrol T065/17-0974 Power Supply

In addition, our techs are familiar with this line of power supplies, which means we can evaluate your Tectrol product, provide you with an accurate quote, and fix your unit. In the event that your Tectrol Power Supply is no longer operational, our team will do its best to find a replacement.

For a Free Evaluation, use our RMA Form link or visit our website and click on the “Contact Us” button on the upper right hand. You can also reach out to us at  800-605-6419 and speak to someone on our customer support team.

Why CRT Monitor Retrofit May be Necessary

Why CRT Monitor Retrofit May be Necessary

Cathode Ray Tube (CRT) Monitors may seem like an outdated technology, but they continue to be used for a variety of applications across multiple industries.

CRT Monitors were popular for years because they are less expensive than other display technologies, such as LCD monitors, and feature quicker response time. Besides these advantages, CRT monitors can operate at any resolution and images won’t have to be rescaled to fit different aspect ratios – a definite time saving feature.

Plus, a CRT monitor can work in dim to low light, a common lighting situation in machine rooms and other departments in an operation. Part of this is due to the screen’s ability to reflect any available light, which increases brightness. Despite its ability to function in low light, a CRT monitor produces more colors, thanks to its technology.

For these reasons, CRT monitors were popular choices for most industries, However, CRT monitors also come with a number of issues that are making them obsolete.

Time for a Retrofit!

The drawback to CRT monitors is that parts are no longer being manufactured for them due to cathode tube rays needing mercury – a toxic substance that is no longer used in many products due to health concerns.

Another key part of the CRT monitor is the high voltage transformer, which controls horizontal movement of the electron beam that helps create the image. These transformers are no longer being manufactured due to the fact they are considered obsolete.

The process of an LCD retrofit includes a plug and play solution – obsolete components are replaced with new parts that are reliable and perform a faster pace. Retrofits can be performed on virtually any monitor – it’s an upgrade that won’t strain your budget.

ACS can help solve your CRT monitor problem by providing a complete LCD retrofit. This process will allow you to continue using the monitor, but with improved graphic performance and picture quality. 

If you’re looking for an expert LCD retrofit, Contact ACS with the part numbers and detailed specifics of your monitor: model number, make, etc. We will then check our inventory and suppliers to determine the availability of a direct retrofit.

With ACS:

  • You can get your CRT monitor repaired and save up to 80% of the cost to buy a new one
  • Most repairs are back in your hands in 7-15 days.
  • With our Rush Repair Service ACS can ship in just 2-5 days.
  • We Guarantee Our Repairs with A Full Two-Year Warranty

For more information, visit our website and click on the “Contact Us” button on the upper right hand or call 800-605-6419 and speak to someone on our customer support team.

Top 3 Reasons Servo Drives Break Down

Top 3 Reasons Servo Drives Break Down

A servo system plays a crucial part in many operations, and keeping it running is of utmost importance. Downtime due to maintenance can be planned and scheduled without having a major impact on your business, but should your servo driver cease to function, the cost can be extraordinary. 

Servo drivers are built to withstand heavy work loads, and with the right maintenance and care, they can function smoothly. However, they can still fail due to a variety of outside forces, which are beyond control.

Knowing how servo drives can break down can help operators and owners spot potential problems before they get worse, and have the drives repaired quickly. Being proactive can save your operation a great deal of downtime, and more importantly prevent loss of income.

Top 3 Reasons Servo Drives Break Down

Corrupted Software

One of the main components of any servo drive is its software. These programs interpret signals and feedback to help regulate servo motors throughout an operation. Glitches and bugs that are part of the software’s programming can cause the drive to malfunction and possibly shut down.

Bad Connection

When a servo drive generates an error message, the problem could be a bad connection between the encoder and the actual drive. Electromagnetic noise is another culprit, disrupting the encoder signal.

When this happens, you can take several preliminary steps to troubleshoot the problem. One option is to check the encoder cable connecting the servo drive and the servo motor. The cable could simply be disconnected, but in some cases it can be damaged, which in turn causes the motor to stop working. 

Faulty AC Drive

Your servo drive needs to operate in a controlled atmosphere, and a damaged or malfunctioning AC drive can cause the servo drive, and possibly the servo motor, to fail. AC drives are designed to work long hours without fail, but voltage spikes can damage the drive, along with electrical issues such as poor grounding. Dust particles and moisture can contribute to the failure of an AC drive.

ACS Knows Servo Drives

At ACS, we are familiar with servo drives and how they operate. We’re familiar with most brands on the market, and our experience enables us to quickly diagnose why your drive failed, and how to repair it quickly and correctly.

Using the latest diagnostic repair equipment and test standards for popular brands, our technicians can provide quick turnaround so your downtime is at a minimum. Whether you need routine maintenance performed, or your servo drive has completely failed, ACS can help. You’ll receive a free evaluation and an accurate repair quote.

  • Repair usually saves up to 80% the cost of buying a new drive
  • Most repairs are back in your hands in 7-15 days after approval.
  • Our Rush Repair Service ships in just 2-5 days after approval.
  • We Guarantee Our Repairs With A Full Two-Year Warranty .
  • How much will It cost to repair my drive? Our prices are very competitive. 
  • See our Servo-Drive Repair pricing structure.

For more information, visit our website and click on the “Contact Us” button on the upper right hand or call 800-605-6419 and speak to someone on our customer support team.

lab equipment

The Benefits of Lab Equipment Repair Services

When you own and operate a lab, the performance of  your equipment is vital. Not only does it need to be correctly calibrated and functioning, it also needs to be reliable. You can’t have precious equipment breakdown or malfunction at the wrong time – or any time.

lab equipment

That’s why it’s so important to have a reliable lab equipment repair service at your disposal. In addition to recalibrating and fixing any problems, these services can also lengthen the lifetime of your equipment. You won’t have to find the money in your budget to pay for new lab equipment when what you own is in highly maintained condition.

Preventative Maintenance

One of the main benefits of lab equipment repair services is preventative maintenance. In addition to saving money, these plans also help increase productivity. It’s easier to plan around a scheduled maintenance appointment than having to scramble if a crucial piece of equipment suddenly stops working. 

This approach also allows a lab to budget money in advance, instead of having to pay higher fees for emergency repairs and a quick turnaround. Finally, preventative maintenance prolongs the life of your equipment – saving you having to make a sizable investment in new equipment.

Professional Relationships

Another key benefit to lab equipment repair services is creating a trusting and professional relationship with your preferred maintenance provider. Besides receiving accurate and honest feedback, you’ll also create a network of professionals who speak your language and have your best interests in mind.

When you can establish this type of relationship, it also saves money and time spent sending out requests for proposals and repair time. You know who you are dealing with and what they will charge in advance, which eliminates time consuming steps that will severely hinder the output of your lab.

Remaining Accredited

Depending upon the industry your lab services, there are a variety of standards and guidelines that must be followed. In order to stay in compliance, lab equipment must be operating within these guidelines. Lab equipment repair companies can ensure that this is the case by providing their services on a scheduled routine. In some cases, this type of service is mandated by the organization that monitors compliance.

ACS Can Help

ACS Services has been providing test instrument and lab repair services for two decades, and our clients will tell you that our services are unparalleled. We will repair your equipment and also make sure that they are calibrated to NIST traceable standards.

Our techs can handle repair for most popular brands and manufacturers, including the following:

Our goal is to provide accurate evaluation followed by a free quote. Most of our repairs will be back in your hands in 7-15 days, with our Rush Repair Service shipping in just 2-5 days. Plus, we guarantee all of our repairs with a full two year-warranty.

Send your item today for expert repair and calibration of your electronic test & laboratory equipment. One of our knowledgeable customer service reps is waiting to answer your questions and provide professional electronic repair solutions. Please contact us at 800-605-6419. Or click here for our no-charge repair form.

I:O Cards

What I/O Cards are and How They Work

The term I/O means “input” and “output” and are the fundamental idea behind computers. Basically, for every input, there’s an output. You pull up a document on your computer and use the keyboard to print it. The keyboard is the input and the printer is the output. This is a simple explanation of I/O, but it’s a good start to help explain what I/O cards are and how they work.

I:O Cards

The ports on your laptop or desktop computer are also known as I/O imports for the same reason – you plug in a USB cord, controller, or other peripheral device, which is the input. What the device controls is the output.

So what are I/O Cards?

When you look at an I/O card, you’ll probably think it resembles a circuit board – that’s because it is! This board plugs into a slot on the motherboard of a computer so it can control a peripheral device like a controller or mouse. 

I/O cards are also called interface cards, adapters, or controllers. In addition they might be referred to as expansion cards, because they expand the capability of a computer or laptop. Of course, these cards are also used in an industrial capacity and are much larger and more complex than those used for personal computers.

How Do They Work?

I/O cards function as a bridge between a computer and an outside device – this can range from a monitor to a keyboard. The outside device transmits a signal to the I/O card which results in an action being performed.

The part of the I/O card that faces out can accept a variety of different devices and cables. While some cable inputs might be as simple as a USB plug, industrial size I/O cards may be customized to accept specially designed plugs and devices.

When an I/O card is damaged, there is a disconnect with the device, which can cause errors and downtime. Damage can occur in a variety of ways, and much like circuit boards, I/O cards can be repaired or replaced, depending upon the amount of damage they have sustained.

What Happens If Your I/O Card is Damaged?

Should your I/O card or module be damaged, it’s not necessary to purchase a new one, ACS Industrial services has a staff of experts who can perform a free evaluation of the card and a repair quote that is dependable and accurate. In many cases repairing a card can save you up to 80% of the cost to purchase a new one.

With more than two decades of service and repair, ACS works with most of the major brand of I/O cards and equipment, including:

  • Emerson PACSystems RX3i
  • Siemens
  • Rockwell Automation / Allen Bradley
  • Mitsubishi Electric
  • Schneider Electric
  • ABB
  • Honeywell Process

ACS usually has repaired I/O cards back to you within 7-15 days, and if it’s an emergency that requires immediate attention, we also offer a Rush Repair Service with shipping back to you between 2-5 days.

You can find out more about our I/O repair services on our website page or call us today at 800-605-6419.

circuit board

5 Facts You May Not Know About Circuit Boards

Circuit boards have been in existence for more than a century, and as technology has progressed, they have played a major role in virtually every industry. But what are they and what job do they perform?

circuit board

A circuit board’s main function is to connect all of the electronic components in a device – computer, appliance, etc. – into a compact space. In addition a circuit board insulates all of these components when they are connected to a power source.

While they are commonplace, there are many facts about circuit boards that the general public doesn’t know about.

There are several different types of circuit boards.

Printed circuit boards, also known as PCBs, come in several different varieties. The most common is the Single-Layer PCB which has a basic design and is used for everyday devices like printers and calculators. Double Layer PCBs have a layer of conducting material and are used in industrial conductors, phones and amplifiers. A Multi-Layer PCB is smaller than others and is insulated to avoid damage, you’ll find these in complex equipment like satellite systems and medical equipment.

They Are Comprised of Several Different Elements

A PCB is more than a sheet of plastic, it also has an energy source and a conductor, which carries the energy, this is known as a track or trace. The electrical load piece takes in the energy and controls the performance of the circuit in terms of voltage and current. Finally, the controller switch controls the flow of power in the circuit.

Most Circuit Boards are Green

The solder mask, also known as the solder resist, is the material used to protect a PCB’s conductive layer. It’s made of a thin layer of polymer ink and is screen printed onto the board. The general color is green, but you can also find some in red or blue – and white for LED display purposes. The American military was also partial to this color when they first started using them.

Those Aren’t Wires…

Although at first glance a PCB seems to contain a vast array of wires, they’re actually copper traces – they’re small and flat and take up less space, but their main benefit is that electrons can move very quickly along the copper. It’s also easier to connect the small components on a circuit board with these traces.

PCBs are Tough

They may look flimsy or brittle, but PCBs can take a beating and still work. Of course, there are limits to their durability and performance, and when this happens they can be sent in for repair. ACS can repair your industrial circuit board in as little as 7-15 days and we guarantee our repairs for up to two years.

ACS Are Circuit Board Experts!

ACS can repair virtually any type of circuit board, which means you can save money and costly downtime. The personnel who will take care of your repair are experienced professionals who are backed with our rock solid two-year warranty.

We service all types of boards and most brands at competitive prices, and we’re comfortable working with most OEM boards, including:

You can visit our circuit board repair page or call 800-605-6419.

light curtain

Common Reasons for Light Curtain Repairs

Why is My Light Curtain Not Working?

Light curtains are one of the most reliable types of safety devices you can have installed in your operation. Designed to keep employees and machinery safe, they are invaluable and in most cases, require updates and repairs on a semi-regular basis. 

light curtain

Normal light curtains require regular maintenance in order for them to work properly and ensure that stoppages don’t occur.  When your light curtain ceases to work properly, the safety risk immediately increases. A malfunctioning light curtain may not stop a machine or other mechanical related device – the door on a loading dock for instance – from going into a safety mode and halting operation. 

Causes for Light Curtain Malfunction

There are several different reasons for a light curtain to malfunction and require repair. No matter what the cause is, when a light curtain doesn’t work correctly, employees may be tempted to continue to work with the machinery in order to get their jobs accomplished. Obviously, this can cause immediate and severe injury or even death.

Dirt, Oil, and Water

When the sensor light apparatus is dirty – whether due to buildup, a spill, or a dusty work environment – the light curtain will begin to malfunction. The light curtain repair solution for this particular problem requires much more than soap and water. 

In addition, water may have gotten into sensitive parts of the machinery, which could cause internal problems with wiring and fuses. An authorized technician can thoroughly investigate the sensor and use the proper cleaning solutions and methods to make sure the light is as bright as it should be.

Vibrations

Warehouses, factories, assembly lines, and other industries that make use of light curtains usually employ machines and other tools that can cause constant vibration, which can travel through the air and via concrete, stone, and metal. Over time, these vibrations can cause the components of the light curtain to shift, resulting in the light curtain to function erratically or stop working altogether.

Power Source

You may need light curtain repair if the source that powers your light curtain has stopped working – this could be a result of faulty wiring, overloads of the power grid, problems with the main breakers, and a variety of other reasons. When power is cut off to the light curtain, it can cease to work entirely, or continually reset, which will lead to the curtain working in an erratic manner, increasing the level of danger to workers.

Placement of the Light Curtain

The initial installment of the light curtain may have been done improperly, but it was still able to function. Over time, with heavy use and possible damage to the components, the sensors and other apparatus may no longer be in the precise location. This can cause the light curtain to function intermittently or not at all.

ACS Industrial Gets Your Light Curtain Working

Regardless of why your light curtain is no longer working, ACS Industrial provides expert light curtain repair services at affordable and competitive prices. We realize that down time means lost money and production, which is why we do our best to create a quote for you in 24-36 hours. Rush jobs are usually quoted 24 hours or less. 

Some of the brands we service include:

For more information, visit our light curtain repair page or call 800-605-6419.

tips for keeping up with electronics maintenance

5 Tips for Keeping Up with Electronics Maintenance

Properly maintaining your company’s electronics helps to ensure that the job gets done correctly and efficiently, all while getting your money’s worth. 

There are several practices your company can use to make sure your business’s industrial electronics stay up to date, up to code, and working efficiently. Below are five tips for keeping up with electronics maintenance:

1. Implement Preventive Measures

Be sure to access your company’s electronic library and decide what preventative measures need to be taken to protect each device. For example, does your company use many iPads? Consider investing in industrial-strength cases to prevent damage on the job site. 

There are several different types of electronics and many solutions on the market to keep them safe, so be sure to check out what’s best for your company. It could end up saving lots of time and money in the long run. 

2. Perform Software Updates 

For electronics that require software, checking for updates regularly ensures that they continue working properly and can prevent security issues. Stay up to date with the manufacturer for the latest upgrades and updates – they may even offer an email list that provides information every time an update is released.

3. Set Up a Routine

So many of us live by Google calendars these days – and there’s a reason for that. They give us the reminders that we need and keep us on track for work, events, and more. Whatever platform your organization uses to schedule meetings can also be used to schedule regular maintenance, whether that means bringing a contractor in or having your in-house IT department handle it.

This routine can help you catch issues earlier, reducing costs and preventing potentially dangerous mishaps. 

4. Clean All Devices

Before cleaning, be sure to unplug all electrical devices to avoid harm. Once safety precautions have been taken, it is essential to clean all electronics thoroughly. For example, does your business use machines daily? If so, consider cleaning all aspects of the device with the proper tools and using products to lubricate the moving parts to keep them running smoothly. 

5. Store Properly 

When employees or customers are done using electronics at the end of the day, they must be appropriately stored to increase longevity. Consider sorting all devices and tools by size or use and ensuring that each is still protected from harm. This keeps them safe and promotes positive organizational habits, which result in easy access in times of need. 

Rotationally molded hard cases can be a good way to both store and ship electronics while keeping them safe Also, be sure that all electronics are stored in a cool, dry area, out of direct sunlight. 

ACS Industrial Services, Inc. has been providing fast and reliable electronic repair services for virtually all types of commercial and industrial equipment since 1999—well over 26,000 repairs completed!

In addition to expert repairs, preventive maintenance is completed at the time of service, allowing ACS to offer a comprehensive 2 Year Warranty on your entire unit. We stand behind our work! We want our customers to feel confident their repaired items will go back into service as soon as they get them back.

To learn more about how we can help your business, contact ACS Industrial today. Visit our website to fill out our contact form, or give us a call at 800-605-6419

picture of a robot representing automation not replacing humans

Automation Will NOT Replace Employees – Here’s Why

In an increasingly digital world, many are afraid of the possibility that robots could soon begin taking over jobs across many industries. While it’s true that the use of automation technology is increasingly being used, it will not replace human employees completely. 

What Is Automation?

You might have heard or seen this term many times before, but many are unsure what it means. Simply put, automation refers to a variety of technologies that reduce the need for humans in the process. This automation can improve the efficiency of a human’s day-to-day tasks or eliminate them. 

For example, if a person is baking cookies and forgets how much flour to add, they can ask their Amazon Alexa for the answer; this is a subtle way of automation helping humans in our daily lives. A more extreme example of this would be a self-driving car; this type of automation almost completely eliminates the need for a human driver.

While there are many types of automation, one thing remains certain: humans are essential and will not be entirely replaced by technology.  

Why Automation Will NOT Replace Employees:

  1. They Enhance The Current Workforce 

As briefly mentioned above, automation is already being used in our everyday lives, and where it is present in the workplace, it is proving to enhance our daily lives. 

In companies where automation and employees work hand in hand, efficiency and cost reduction are prevalent. However, there always has to be staff to program and properly operate these machines. Additionally, it frees up employees to take care of other tasks that automated machines may not be able to perform.

2. Lack Of Dexterity

While robots might be able to do some jobs, specific jobs require steady hands and incredible dexterity. Engineers may be building robots to have hands similar to a human’s, but they will never have the full capabilities that we do, making them unable to perform on the same level.

3. Lack Of Creativity & Customer Connection

When employees get together to problem solve in collaborative and creative ways, the company thrives overall. 

Robots are built to have a problem and solution mindset, but they cannot think outside the box. Humans can quickly think on their feet and implement new, creative solutions for the business. A robot will not be able to make quick decisions on improving the company, which makes human employees even more valuable. 

Also, while professionals can program robots to provide excellent customer service, they do not genuinely connect with customers. For example, have you ever bought something from a store and ended up having a great conversation with the cashier, so you return to that business because you had a great experience?

That’s the kind of human connection that automation simply can’t replace. Regardless of how advanced the artificial intelligence (AI) is, robotics can’t fully replicate meeting another complex person. 

Individuals’ abilities to optimize a process and think creatively, all while making personal connections with customers is often the backbone of business. 

ACS Industrial Services is your expert repair resource for industrial electronic and automation equipment from all industry types around the globe. Our mission is to get you back up and running fast and economically with beneficial customer service.

To learn more about how we can help your business, contact ACS Industrial today. Visit our website to fill out our contact form, or give us a call at 800-605-6419.