REAL LIFE REPAIR SOLUTIONS: Can a Water Damaged Sorenson Power Supply be Saved?

sorenson power supply repairsREAL LIFE ELECTRONIC REPAIR SOLUTIONS FROM THE PLANT FLOOR:  As a plant manager or owner, a number of situations come to mind as being “nightmarish”. One of them would probably include “flood” and “water damaged electronics”. In this case, rain poured into a roof vent accidentally left open in our customer’s clean lab. The end result was a water-damaged Sorenson power supply  SGI100/200E-1CAA/A that no longer worked and a very unhappy lab manager.

Fortunately, the damage to the power supply was not catastrophic, as can often be the case with water damaged electronics. Still, it was a lot of work to take this unit apart and clean it, dry it, do a component level evaluation, replace all damaged components including the bus-caps on the power output module, reflow the cold solder joints, test it repeatedly, and reassemble it.

Even with ALL of that, the cost to repair this Sorenson power supply was STILL considerably less than buying either a new or a reconditioned power supply. AND, it now has a two-year warranty which, considering its recent history, is probably a very good thing!

Our customer was relieved, to say the least, when the unit arrived back in their lab and worked! Here’s what they had to say, “…It was received in good condition and so far I am happy with the work. We are new to you guys and I will now be using you for any needs I have. Thanks for the excellent support!” – Jesse.

We have to say, when we are able to save the day from what could have been an expensive disaster, our whole ACS team feels great! Job well done! And Jesse, we would be delighted to help you solve more of your toughest electronics repair challenges! It was a pleasure doing business with you!

As for water damaged electronics, many can be repaired.  If your item is of high value and did not receive extensive water damage, there is a chance it can be saved! In a previous post we discussed how to tell if your water damaged electronics are repairable.

About the Author: ACS Industrial  is an independent industrial electronic repair center providing repair services for power supplies of all types and most all manufacturers as well as servo drive repairs, AC/DC drives, VFD drives, servo motors, encoders, printed circuit board repairs, monitors and touchscreens, HMIs, controls & PLCs, test equipment, light curtains, and much more.  Our customer service team is available to answer your questions and help solve your industrial electronic repair concerns. Legacy equipment can be repaired! RUSH Service is available. You can reach them by calling 800-605-6419.

Repair or Replace Your Damaged Touchscreen Control?

touchscreen control repairsREAL LIFE SITUATIONS FROM THE PLANT FLOOR:   Is your industrial touchscreen control not powering up? Display doesn’t work? Or both? This sounds like really bad news, with an even worse repair prognosis. Or does it? Did our customer need to replace their damaged touchscreen control? Let’s find out!

Our Midwest cleaning chemical manufacturing customer sent their CTC Parker Touch Screen p/n P11-314DR in to us for evaluation with exactly those problems. What went wrong? Would they need to replace this unit? During evaluation, we found old and weak e-caps (electrolytic capacitors – always the first thing to check), a weak battery (2.8Vdc), and the CCFL (Cold Cathode Fluorescent Lamp) was dim/bad. All of these problems were and ARE repairable. With great results! We replaced all of the bad components, retested and cleaned the touchscreen. Now it works like a champ!

We followed up with our customer after they received their repaired unit. Good news all around! They said that, “the repair worked great!”. They also shared that they are a “small shop and didn’t know where to turn when their local repair folks said this screen wasn’t repairable.” One of their employees had used us before and suggested ACS. They are very happy it worked out and said they “will use us in the future when something needs work.

That’s exactly the kind of feedback we always hope to hear! We love to be part of your success story and solve your toughest repair problems. If you think your touchscreen control might need repairs, get a free evaluation and THEN make that important business decision – repair or replace.

If you are searching for a repair center for your damaged touchscreen control, or other industrial electronics, check first to see if your equipment is still under warranty. If it is still under warranty contact the OEM about repairs. If it is out of warranty, contact an independent industrial electronic repair center to find out if they are a good fit for your company and your particular repair needs. They should offer free evaluations for your damaged equipment and, if needed, a free quote for repairs (no bench fees!). They should also provide repair reports if requested and a good warranty of at least one year that covers both parts and labor.

 

About the Author: ACS Industrial Services is an independent industrial electronic repair center providing repairs for all types of industrial electronic equipment and most all manufacturers including repairs for touchscreens, and controls,  circuit boards, power supplies, drives, servo motors, CNC equipment, encoders, monitors, test equipment, light curtains, and much more.  Rush Service is available and a comprehensive 2-Year Warranty covers most repairs.  The customer service team is available to answer your questions and help solve your industrial electronic repair problems. You can reach them by calling 800-605-6419 or going to www.acsindustrial.com.

6 Signs Your Industrial Logic Circuit Board Has Gone Bad

logic board repairsMaybe your production came to an abrupt halt, or you are getting all kinds of beeping and error codes from your industrial electronics.  Could your industrial logic circuit board be the culprit? These are potentially expensive problems to have when it means production is affected. You want to get answers fast!

Here are just 6 signs that your logic circuit board has gone bad and repairs or replacement could be needed:
  1. Error codes on operator’s screen – pretty good indicator that complete failure is about to occur
  2. Warning beeps – this is a head’s up; go check your manual for more information before a catastrophic failure occurs
  3. No power – too late! Your unit will likely not power up although the power supply may still work
  4. Corrupt data – won’t pass data correctly, errors will keep occurring
  5. Random rebooting – when your equipment seems to be “possessed by poltergeists” and reboots or runs rogue
  6. Smoke, fire, or that “burnt electronics smell” – pretty obvious

These are all possible signs of logic circuit board failure which means the “brains” of your equipment has lost its marbles.  Smoke and fire of course are a bit more alarming than the others but all can be responsible for costly equipment down time.

What should you do if you suspect your logic circuit board is bad?

This depends on your level of expertise with electronic equipment , your budget, and the value of your time.  It also depends on the amount of time you have to devote to DIY repairs.   The simplest solution?  You can pull the logic circuit board and put in your spare (you do have one ready to go, right?) and then ship the bad board out for professional circuit board repairs.

If you have some level of experience with electronics, have unplugged the unit first and then removed the board, you may consider doing the following:

  • Visually inspect the logic board for obvious signs of failure – burn marks, cracked capacitors, scratches or damage, solder problems
  • Check connectors for signs of corrosion which is common especially with edge connectors. They can be gently cleaned with an eraser and soft, lint-free/static-free cloth
  • Get the schematic drawing for the board to find the test points and voltages for normal circuit operation; use an oscilloscope and/or multimeter to test for measured matches to see if the board is operating normally

To save you time, money and frustration we recommend sending the suspect logic circuit board to an experienced professional industrial electronic repair company.  This is usually the most time and cost efficient way to get the board evaluated and repaired.  Having a working spare board handy is  important if you want to keep production going while the board is being repaired.

If you are searching for a repair center for your damaged logic circuit board or other industrial electronics, check first to see if your equipment is still under warranty. If it is still under warranty contact the OEM about repairs. If it is out of warranty, contact an independent industrial electronic repair center to find out if they are a good fit for your company and your particular repair needs. They should offer free evaluations for your damaged equipment and, if needed, a free quote for repairs (no bench fees!). They should also provide repair reports if requested and a good warranty of at least one year that covers both parts and labor.

 

About the Author: ACS Industrial Services is an independent industrial electronic repair center providing repairs for all types of industrial electronic equipment and most all manufacturers including circuit board repairs, logic board repairs, repairs for power supplies, drives, servo motors, CNC equipment, encoders, monitors and touchscreens, test equipment, light curtains, and much more.  Rush Service is available and a comprehensive 2-Year Warranty covers most repairs.  The customer service team is available to answer your questions and help solve your industrial electronic repair problems. You can reach them by calling 800-605-6419 or going to www.acsindustrial.com.